Privacy Policy
Last updated: January 2025
1. Introduction
iLoad ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics platform and services.
2. Information We Collect
Personal Information
- Name and contact information
- Account credentials
- Payment and billing information
- Company and business details
- Driver's license and vehicle information (for carriers)
Usage Information
- Device and browser information
- IP address and location data
- Usage patterns and preferences
- GPS and tracking data (when using our services)
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process transactions and payments
- Enable real-time shipment tracking
- Match shippers with carriers
- Communicate with you about our services
- Improve our platform and user experience
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Other users (shippers/carriers) as necessary for shipments
- Payment processors and financial institutions
- Service providers who assist in our operations
- Legal authorities when required by law
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
7. Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@iload.io